Steli is the guy that sends me an e-mail every day (Sat and Sun included) at 2pm CEST – or what’s the same, 9am EDT (NYC time) – to shoot me with a quote that will push my day forward.
It is a friday that brings me back to the reading and to the quotes. Inspiration comes from all shapes and sizes, but today it comes from a Slideshare presentation.
My choice is for the following one, for its brilliant way to explain that one of the best sources for companies to learn and improve are its customers, specially those ones who are unhappy with the product, or the service.
Your most unhappy customers are your greatest source of learning – Bill Gates, Microsoft Founder. Tweet it!
This article is just the essential guide to Social Media Productivity – Great links and short content that everyone should print and pin it on the wall of their cubicles. Tweet it!